STORE POLICY
1. TERMS AND CONDITIONS FOR USE OF THE PLATFORM
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1.1. Any person who access and/or use the Platform in any manner (referred as ”you”, “your”), shall be subject to these terms and conditions for use and be bound by the policies formulated by COH.
1.2. These terms and conditions for use, the policies as list above, and such other policies or terms as may be prescribed by COH (“Terms”), together constitute a legally binding agreement between the You and Reliance, in connection with the access to or use of the Platform. You are requested to read these Terms carefully before accessing or using the Platform.
S. No.Name of PolicyObjectiveLink
1Privacy Policy Explains how any personal information disclosed by Users is collected, used and managedFor More Info
2Fee and Payment Policy Explains how payments are to be made for purchase of Products
3Delivery policy Explains how Products are delivered upon order
4Promotions policy Explains the promotional policies offered on the Platform
5Cancellation, Return and Refund Policy Explains the manner in which Products can be cancelled, returned and refunds credited.
1.3. COH may update/modify/amend these Terms (including any portion of it) at any time, with or without advance notice.
1.4. Using the Services or accessing the Platform constitute your consent to the Terms. By using the Platform, the you signify your acceptance of these Terms and agrees to be legally bound by them. If at any time, you do not agree or wish to be bound by these Terms, you may not access use the Platform. These Terms supersede all previous terms and conditions communicated to you by COH, for the use of the Platform and all rights and liabilities of COH with respect to any Services to be provided will be limited to the scope of these Terms.
1.5. This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1.6. In addition to these Terms, you may be required to comply with the terms and conditions of the third parties, whose links are contained/embedded in the Services. It is hereby clarified that COH shall not be held liable for any transaction between the User and any such third parties.
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1.1 Registration. In order to avail the Services you will be required to register on the Platform. Registration is a one-time process and is free of cost. You may register in one of the following ways:
1.1.1 By creating an account: by providing the relevant information for the creation of your account on the Platform. Following this, an account with an exclusive user name and password (basis your inputs) will be created by COH for you.
1.1.2 By using a third-party account: you may use the login credentials of the account maintained by the User with a third-party (illustratively, Google or Facebook), in which case you will also be subject to relevant third-party terms and conditions applicable to such account.
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2.1 You may use the Platform for reasonable and lawful purposes only, and shall not indulge in any activity that is unlawful or harmful to the Platform or its content. You are provided with a limited license to access and use the Platform, solely for the purpose of availing the Services, subject to these Terms.
2.2 You will not:
2.2.1 Delete or modify any content on the Platform, including but not limited to, any information regarding the Services, their performance, sales or pricing, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that the you do not own or have express permission to modify;
2.2.2 Decompile, reverse engineer, or disassemble the content;
2.2.3 Use the Services in any way that is unlawful, or harms Reliance or any other person or entity, as determined in Reliance’s sole discretion;
2.2.4 Using any engine, software, tool, agent or other mechanism (such as spiders, robots, avatars, worms, time bombs, Easter eggs, cancel bots, intelligent agents, etc.) to navigate or search the Platforms;
2.2.5 Make false or malicious statements against the Services, the Platform or Reliance;
2.2.6 Post, copy, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Platform and/or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Platform and/or the Services;
2.2.7 Engage in any form of antisocial, disruptive, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,”, “phishing” and “griefing” as those terms are commonly understood and used on the internet; or
2.2.8 Post or upload any content that is libelous, defamatory, abusive, threatening, harassing, hateful, and offensive or otherwise violates any law or right of any third-party.
2.3 Do not host, display, upload, modify, publish, transmit, update or share on or through the Platform, any information that:
2.3.1 belongs to another person and to which they do not have any right;
2.3.2 is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise harmful in any manner whatsoever;
2.3.3 harms minors in any way;
2.3.4 infringes any patent, trademark, copyright or other proprietary rights;
2.3.5 violates any law for the time being in force;
2.3.6 deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
2.3.7 impersonates or defames another person; or
2.3.8 contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.
2.4 You are solely responsible for maintaining the confidentiality of your Account Information and for restricting access to your computer or mobile or other similar device to prevent unauthorized access to their account. You are requested to safeguard your password and your account and make sure that others do not have access to it. It is the you responsibility to keep your Account Information current and accurate. You agree to: (a) immediately notify COH of any unauthorized use of the account or any other security breach; and (b) ensure that they exit from their account at the end of each session. COH will not be liable for any loss or direct or indirect damage arising from the User’s failure to comply with these conditions. You may be held liable for any losses incurred to COH or any other user due to unauthorized use of your account, resulting from the failure to keep your Account Information secure and confidential.
2.5 You will not be involved in the transmission of sensitive and personal information, including but not limited to Account Information (collectively “SPI”), which falls within the ambit of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, while accessing or using the Platform.
2.6 You represent and warrant to Reliance that: (a) you are 18 (eighteen) years of age or older; (b) your use of the Platform and/or Services will not violate any applicable law or regulation; and (c) all information that is submitted to COH in connection with the Platform and/or Services is true and accurate.